Refund Policy

The Marvegos does not issue refunds for missed classes.  If you miss a class, please email the studio manager to arrange a makeup with your child’s teacher.  If you are not completely satisfied with your child’s art-making experience, we will gladly refund your money.  If for any reason The Marvegos cancels a class, we will either arrange for all affected students to attend at another time or refund the cost of the class.  Picking your child up more than 10 minutes past the end of class time is considered a late pickup. Late pickups will be charged $5 per 15 minutes. Fees are calculated from the end of class time, not from 10 minutes after the end of class.

Outreach classes have the following policy:

The Marvegos does not issue refunds for missed classes. If you miss a class, please email the outreach manager at outreach@marvegos.com to find out if you can arrange a makeup for a convenient time at our nearest art studio. If you are not completely satisfied with your child’s art-making experience, we will gladly refund your money. If for any reason The Marvegos cancels a class, we will either arrange for all affected students to attend at another time or refund the cost of the class.

School break camps and classes have the following policy:

A 10 percent discount is offered for registering a month or more in advance for school and summer break camps and classes. Advance registrations will be refunded in full if the student withdraws a month or more before the class or camp begins. A $35 processing fee will be charged for any refunds granted less than one month prior to the camp or class.  Refunds of 50 percent will be made for cancellations made less than a week before the start of the class or camp. Registrations may be changed to another week up until one week prior to the start of the class or camp without penalty. No credits or refunds will be provided for missed camp days or classes.

Full week summer camps and classes have the following policy:

Advance registrations will be fully refunded if the cancellation request is made in writing before May 1. For cancellations made after May 1, a $50 fee will be charged. No refunds or credits will be granted for cancellations made within two weeks of the start date or after the camp has begun. Please note, we do not make exceptions to our cancellation policy, including cases of illness, sickness, or unforeseen events. To request a cancellation, parents must email admin@marvegos.com to provide a formal record of the request. Changes to registrations or transfer requests must be submitted at least two weeks before the start of the camp or class to avoid penalties. Requests made within two weeks of the start date will incur a $25 fee and will only be granted if space is available. No credits or refunds will be provided for missed camp days or classes.